At CarRadioSatellite ("we", "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our independent consultation and support services.
1. Information We Collect
- Personal details you provide (name, phone number, email) when you contact us for support.
- Service details you choose to share (device type, app version, error messages) to troubleshoot issues.
- Non‑personal/technical data such as browser type, IP address, and usage data collected via basic analytics.
- Payment information (if applicable) processed securely by our payment providers; we do not store full card numbers.
2. How We Use Your Information
- To provide support, setup, and troubleshooting services.
- To respond to inquiries and improve our services and website.
- To process payments and send receipts (if applicable).
- To comply with legal or regulatory obligations and prevent fraud.
3. Information Sharing
- We do not sell, trade, or rent your personal information.
- We may share limited data with trusted third‑party providers (e.g., payment processors, hosting, email/ticketing) strictly to operate our services and under confidentiality obligations.
4. Data Security
We use reasonable administrative, technical, and physical safeguards (including encrypted transport and secure servers) to protect your data from unauthorized access or disclosure.
5. Third‑Party Services
Our website may mention brands such as SiriusXM or Apple Music. We are independent and not affiliated with these companies. Their services and policies are governed by their own terms.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@carradiosatellite.com or calling 1 (888) 613‑9082.
7. Updates to This Policy
We may update this Policy periodically. Changes will be posted on this page with an updated effective date.
8. Contact Us
Email: support@carradiosatellite.com • Phone: 1 (888) 613‑9082